# 获取客服账号列表

请求方式:POST

请求地址:https://$basehost/gateway/eaopen/GetCustomerServiceList

body参数

{
  "offset": 0,
  "limit": 2
}
字段 类型 必填 说明
offset int 每次获取的的开始位置,最小值为0
limit int 每次获取的条数,取值范围(1~100)
customer_service_account string 登录id
customer_service_open_id string 客服id

返回值:

{
  "data": {
    "list": [
      {
        "customer_service_name": "hello1",
        "customer_service_account": "chenyx1",
        "customer_service_open_id": "accxdfd8djdfg7s",
        "assign_robot_list": [
          "accxVKv4nmCfoUvuAqH2bCs",
          "accUe5syej6K6QuLNZtl7vx"
        ],
        "work_status": 2,
        "login_status": 2,
        "account_status": 2,
        "create_time": "1654781270",
		  "category_id": "123",
		  "category_name": "测试1"
      },
      {
        "customer_service_name": "hello14",
        "customer_service_account": "chenyx14",
        "customer_service_open_id": "accxdgd8djdfgsg",
        "assign_robot_list": [
          "accxVKv4nmCfoUvuAqH2bCs",
          "accUe5syej6K6QuLNZtl7vx"
        ],
        "work_status": 2,
        "login_status": 2,
        "account_status": 2,
        "create_time": "1654769540",
		  "category_id": "455",
		  "category_name": "测试3"
      }
    ],
    "has_more": true
  },
  "errcode": 0,
  "errmsg": "",
  "hint": "5aXma5QySBb3JNAyiywA"
}

返回说明

字段 类型 说明
customer_service_name string 客服名称
customer_service_account string 登录账号,可变
customer_service_open_id string 客服id,唯一不变
assign_robot_list array 分配机器人列表;若该客服为资产模式,则展示机器人列表,若为无资产模式,则该值为空
work_status int 上班状态,1为上班,2为下班
login_status int 登录状态,1为登录中,2为未登录
account_status int 账号状态,1为启用,2为停用
create_time int 创建时间(时间戳)
category_id string 分组id
category_name string 分组名
errcode int 状态码,0为正常,非0代表错误
errmsg string 错误信息
hint string 请求日志ID

完整请求示例:

curl -X POST https://$basehost/gateway/eaopen/GetCustomerServiceList \
     -H 'Content-Type: application/json; charset=UTF-8' \
     -H 'Token: c2NdxDHKXIJ5j1zrhJeq2eJEHjh9xxx' \
     -d '{
        "limit": 10,
        "offset": 0
}'
最后更新时间: 2024/4/10 11:56:18